Job description
Overview
We are seeking a dedicated and skilled Family Nurse Practitioner (FNP) to join our new expansion office in Murfreesboro. The ideal candidate will deliver comprehensive healthcare services to patients of all ages, focusing on health promotion, disease prevention, and managing acute and chronic illnesses. As an FNP, you will play a crucial role in delivering high-quality patient care. We are a well-established primary care practice expanding our presence in Rutherford County.

Duties
Conduct thorough physical examinations and patient assessments to determine health status, especially for the Medicare Advantage Plans [AWV, EEs, + PAFs].
Diagnose and manage acute and chronic illnesses, developing appropriate treatment plans.
Collaborate with your supervising MD to ensure optimal patient care.
Provide education to patients and families regarding health maintenance and disease prevention.
Utilize eClinicalWorks for accurate documentation and patient management.
Maintain up-to-date knowledge of best practices in acute care settings.
Lock your notes within 48 hours.

Skills
Proficient in conducting physical examinations and patient assessments.
Familiarity with eClinicalWorks or similar electronic health record systems.
Ability to work effectively independently.
Excellent communication skills to educate patients on their health conditions.
Join our expanding team as a Family Nurse Practitioner, where you can significantly impact patients’ lives while advancing your career in a supportive environment under the guidance of an excellent and well-known MD.
This position offers a monthly bonus based on wRVU production in addition to your base salary.

Job Type: Full-time
Pay: From $110,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Ability to Commute:

Murfreesboro, TN 37129 (Required)

Ability to Relocate:

Murfreesboro, TN 37129: Relocate before starting work (Required)

Work Location: In person

Primary Function:
Responsible for rendering professional clinical care to patients within the medical practice, as directed by the physicians and advanced-practice providers (APPs).
Assist in the day-to-day clinical operations of medical office visits.

Job Responsibilities:
Document in or EMR system- eClinicalWorks (eCW).
Perform triage duties: Place patients in the exam room. Obtain manual vital signs. Document patient health history in EMR system. Document the patient’s chief complaint in EMR system.
Assist physicians or APPs with examination and treatment of patients, including administering injections.
Assist physicians with in-office surgeries using sterile procedure guidelines to ensure non-contamination of sterile field. Set up appropriate surgical instrument tray.
Perform phlebotomy and laboratory tests as required by the physicians or APPs.
Screen clinical telephone calls for providers. May answer patient’s inquiries with respect to medical questions within the limits of medical knowledge. Return phone calls for patient questions. Document patient phone calls in the medical record.
Ensure that all equipment in the exam rooms are clean and properly stocked prior to each day.
Ensure that reports from diagnostic tests ordered have been received.
Take calls from pharmacies. Enter in prescriptions and prescription refills to pharmacies as directed by the providers and document accurately in the medical record.
Explain post-op instructions to patients.
Schedule post-op appointments.
Coordinate with surgery schedulers to schedule outside diagnostic tests.
Adequate medical knowledge to perform the essential functions of the job, such as recording accurate patient histories in the medical record, assist with office examinations, venipuncture, dressing changes, reading clinical instrument gauges, and provide patient education regarding treatment plans.
Coordinate patient flow.
May have exposure to bloodborne pathogens.

Education / Certification / Licensure Requirements:
High school education or G.E.D. equivalent- required.
Completion of a Certified Medical Assistant program- preferred.
Two years prior experience in a medical practice- preferred.

Qualifications:
Communication skills including fluent in oral and written English- required.
Strong computer skills including the ability to send/receive messages, navigate information technology associated with the position, and use our Electronic Medical Records system eCW.
Hard worker.
Good with multitasking.
Able to follow through on assignments.
Able to scribe at least 60 words per minute
Excellent team player.
Positive attitude.
Professional appearance and demeanor.
Ability to thrive in a fast-paced environment.
Willingness to learn.
Due to the sensitivity of our allergy patients, we cannot employ anyone who smells of strong odors including smoke, perfume, or cologne.

Uniform:
Black scrubs. The practice will reimburse $120 per year for uniform costs.

Job Perks:
Great schedule: No nights. No weekends. No holidays. 1/2 day on Fridays.
Schedule: Monday – Thursday: 7:45am – 4:45pm. Friday: 7:45am – Noon.
Excellent clinical culture.
On-the-job training (Opportunity to train as an in-room nurse and assist with in-office surgeries).
Occasional free lunches from sales reps.
Convenient free parking.

Benefits:
Competitive hourly pay based on experience and credentials.
Medical insurance -optional.
Health Savings Account – automatically enrolled if you enroll in medical – company will make contributions for you.
Dental insurance- optional.
Vision insurance- optional.
Life insurance – $50,000 company paid with optional Voluntary Life for yourself, spouse, and/or children.
Long Term Disability – company paid.
Many Other Policies available: Accident, Critical Illness, Identity Theft, Legal Plan, Short Term Disability, Flexible Spending Account for Dependent Care.
PTO time starts accruing on day 1 and is available after 90 days.
401(k) program with 3% Company contribution plus up to a 1.4% profit sharing eligible after 1 year.

Work Location:
We cover two locations, Hermitage and Lebanon.

Work Remotely:
No

The IT Systems Administrator is responsible for managing, maintaining, and securing the companies computer systems and networks. This role involves ensuring the smooth operation of IT infrastructure, troubleshooting issues, and implementing new technologies to enhance system performance and security.

Position Responsibilities:

• Sets up and configure software, hardware, and networks.
• Performs routine maintenance.
• Manages the configuration of operating systems.
• Regularly checks system performance and troubleshoot issues.
• Implements and manages security measures, including firewalls, antivirus software, and access controls.
• Upgrades systems with new releases and models.
• Ensures integrity of data storage and backup systems.
• Tests and reviews software.
• Responds immediately to security or usability concerns.
• Communicates effectively with stakeholders during major incidents, providing timely updates.
• Assists in root cause analysis and ensure incidents are documented and reviewed for continuous improvement.
• Manages backup systems, ensuring data integrity, and recoverability.
• Performs maintenance on all aspects of the information system and technology environment in accordance with best practice policies and procedures.
• Configures and deploys local networks at satellite locations.
• Works with vendors to build and configure new technology solutions as needed.
• Maintains technical documentation, manuals, and IT policies.
• Other duties as assigned

Skills and Abilities:

• Strong Technical Background
• Planning and Organization Skills
• Understanding of system security, including intrusion detection systems and data backup/recovery
• Proven experience as a System Administrator, Network Administrator, or similar role.
• Knowledge of databases, networks (LAN, WAN), and patch management.
• Familiarity with various operating systems and platforms
• Strong troubleshooting skills
• Critical thinker
• Attention to detail
• Excellent leadership skills
• Ability to exercise judgement and make decisions
• Excellent communication skills to communicate with clients, physicians, clients, coworkers, and management staff
• Ability to perform in a high productivity, fast-paced environment
• Ability to document accurately and concisely
• Excellent phone and computer skills
• Ability to maintain sensitive information in confidence
• Ability to meet deadlines and prioritize diverse responsibilities

Qualifications:

• High School or Equivalent
• A degree in Information Technology, Computer Science, or a related field.
• Professional certifications (e.g., Microsoft Certified Systems Administrator (MCSA)) are a plus.

We Offer:

• Medical Insurance, Dental, & Vision
• Health Savings Account
• Flex Spending for child care
• Paid life insurance of $50,000
• Paid Long Term Disability Insurance
• Voluntary Life Insurance
• Voluntary Short Term Disability
• Many Other Policies:  Accident, Critical Illness, Identity Theft, Legal Plan
• 401K – very generous plan… the company contributes even if you do not
• PTO (Paid Time Off) – generous plan
• Mileage reimbursement for personal vehicle when driven for business use

The Service Desk Analyst is the first line of support for incoming IT issues. This role is responsible for receiving, responding to, documenting, and resolving (or escalating) technical incidents reported by internal billing staff and physician practices. The analyst supports a wide range of hardware and software and plays a vital role in configuring, deploying, and supporting IT assets across all locations.

Position Responsibilities:

• Deliver timely and accurate customer service daily
• Log and manage end-user support tickets for hardware and software issues
• Troubleshoot, resolve, or escalate IT incidents efficiently
• Image and configure desktops, laptops, and peripheral devices
• Deploy hardware and software to end users both remotely and on-site
• Resolve computer, printer, and hardware issues directly for clients in person or via remote tools
• Configure, deploy, and support IT assets (e.g., laptops, printers, scanners, monitors, and mobile devices)
• Provide support for software installations, updates, and performance troubleshooting
• Escalate unresolved issues to appropriate support levels
• Follow safe equipment practices and report unsafe conditions
• Adhere to HIPAA and fraud/abuse compliance standards
• Maintain professionalism and confidentiality in all interactions
• Participate actively in compliance meetings and improvement initiatives
• Demonstrate flexibility and initiative in meeting evolving needs
• Maintain accurate documentation and follow support protocols
• Other duties as assigned

Skills and Abilities:

• Strong technical and troubleshooting skills
• Critical thinking and attention to detail
• Clear, professional communication skills (verbal and written)
• Ability to prioritize tasks and manage time in a fast-paced environment
• Strong phone and computer proficiency
• Ability to maintain confidentiality with sensitive information
• Dependable team player with initiative and customer service mindset

Qualifications:

• High School Diploma or equivalent required
• College degree or IT certifications preferred
• Prior experience on an IT helpdesk required
• Reliable transportation for on-site support needs

We Offer:

• Medical, Dental, & Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending for Child Care
• Paid Life Insurance ($50,000)
• Paid Long-Term Disability Insurance
• Voluntary Life & Short-Term Disability Insurance
• Additional coverage options: Accident, Critical Illness, Legal Plan, Identity Theft
• 401K with company contributions—even if you don’t contribute
• Generous Paid Time Off (PTO)
• Mileage reimbursement for business use of personal vehicle

The “Application Analyst” is responsible for leading the successful creation and implementation of a standardized content and support the add on products offered by eClinicalWorks (ECW). The position requires a knowledge of clinic operations and a general understanding and appreciation HITECH regulations. This position also requires a comprehensive understanding of Ambulatory workflows as well as clinician facing information technology.

This role requires knowledge and understanding of Ambulatory services and how it impacts the healthcare continuum related to patient procedures and processes.  This individual is knowledgeable of workflow analysis, system configuration, system readiness testing, and go-live activities.

The candidate must have excellent written and oral communication skills, leadership skills, detailed organizational skills, analytical skills, advanced Microsoft Word and Excel, and interpersonal skills that foster strong working relationships.

Job Duties:

• Maintain current state functionality with patient facing applications and ensure compliance with regulatory efforts.
• Able to develop and facilitate the deployment process and ongoing maintenance process of modules within the core application
• Constantly evaluates the current state of patient facing applications, works with Director of EHR Operations to develop forward strategy for patient engagement
• Able to effectively guide resources through the design of standard content, and functionality
• Support the add on products from eClinicalWorks (ECW) like Patient Portal, Healow, Healow Open Access, Messenger, eClinicalTouch, eClinimobile, Televisits and others
• Develop and update content-specific, competency-based education programs as assigned, which will include credentialed (train the trainer), super user, and end-user functional training programs.
• Provide guidance to training team members, implementation team to support implementation, training, and optimization.
• Provide demonstrations of system functionality as necessary.
• Facilitate proof of concepts and pilots in the field for program refinements and improvements.
• Coordinate logistics associated with education events and departmental meetings.
• Assist with deployment and enhancement strategies for the EMR leveraging the eClinicalWorks (ECW) add-on products.
• Perform other duties as required and assigned within the EHR Operations team.

Skills and Abilities:

• Communication – strong presentation skills, including clear and concise writing skills; ability to translate technical information into user-friendly documentation, coursework, process flows, etc.
• Energy – consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, flexibility and determination over extended periods of time
• Tactical Execution – demonstrates personal ownership of tasks and follows through to attain desired results.
• Organization - proactively prioritizes needs and effectively manages timelines and resources
• Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• PC Skills - demonstrates proficiency in Microsoft Office applications and others as required
• Stress Tolerance – maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization
• Physical Requirements - Must be able to sit for most of the day.  Must possess visual and auditory abilities to communicate with patients and staff and use equipment.  Requires gross and fine motor skills to stand, walk, lift, carry, push, pull, and reach.  Manual dexterity needed.

Position Requirements:

• Bachelor’s Degree required
• Equivalent work experience may substitute degree requirement
• Experience in training providers and their staff
• Experience in the project management and implementation of EHR system(s) preferred
• Must demonstrate working knowledge of EHR systems

We Offer:

• Medical Insurance, Dental, & Vision
• Health Savings Account
• Flex Spending for child care
• Paid life insurance of $50,000
• Paid Long Term Disability Insurance
• Voluntary Life Insurance
• Voluntary Short Term Disability
• Many Aflac Policies:  Accident, Hospital, Critical Illness, Identity Theft, Legal Plan
• 401K – very generous plan… the company contributes even if you do not
• PTO (Paid Time Off) – generous plan
• Employee Discounts:  YMCA